• ServiceNow store apps offer a wide variety of enterprise workflow applications, so as to present live data visualizations through delivery vehicles and engaging formats without exporting data to external tools. ServiceNow store apps enable consumers to recreate and automate fake phishing activities in a corporate environment. ServiceNow store apps offer real- time code quality valuation, through which customers can seamlessly automate their code inspection.
  • Furthermore, ServiceNow store apps can help customers control and monitor development activities, by proactively improving the quality of the manual code system. These apps run through the ServiceNow platform, to create notifications for the customers that can inspire their actions. The ServiceNow store is the marketplace for both paid and free applications developed on the ServiceNow platform.
servicenow store apps market size and forecast

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Global ServiceNow Store Apps Market: Dynamics

Global ServiceNow Store Apps Market: Key Drivers

  • Rise in usage of ServiceNow store apps across developed and developing countries for IT business management, IT operations management, IT service management, and security and risk management is a key factor likely to accelerate the market in the next few years.
  • Increasing demand for ServiceNow store apps from various enterprises of all sizes to meet new business requirements and automate more of their enterprise service is projected to boost the growth of the ServiceNow store apps market across the globe.
  • Growth of the cloud-based systems market is expected to trigger the growth of the ServiceNow store apps market.
  • Currently, updating outdated purchasing applications on the ServiceNow platform by using innovative technologies such as Augmented Reality (AR) and Internet of Things (IoT)  is projected to create new opportunities for the ServiceNow store apps market during the forecast period 2021- 2031.

Global ServiceNow Store Apps Market: Restraints

  • Licensing price for ServiceNow apps is the major factor expected to obstruct the growth of the global ServiceNow store apps market in the next few years.

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Impact of COVID-19 on the Global ServiceNow Store Apps Market

The COVID-19 outbreak has been a major challenge for the post-pandemic business environment. Governments of different countries across the world have imposed lockdowns to curb the spread of the disease. Hence, organizations or enterprises are adopting ServiceNow store apps to help customers identify a number of vulnerabilities during the pandemic outbreak.  ServiceNow store apps were extensively used by organizations across both developed and developing countries during the pandemic outbreak to expand digital operations by eliminating manual processes. This in turn is likely to enhance the growth of ServiceNow store apps during the COVID-19 outbreak.

North America to Hold a Major Share of the Global ServiceNow Store Apps Market

  • In terms of region, the global ServiceNow store apps market can be divided into North America, Europe, Asia Pacific, Middle East & Africa, and South America
  • North America dominated the global ServiceNow store apps market in 2020. The U.S. is the key market in the region due to the increasing adoption of ServiceNow store apps by companies, so as to build and develop enterprise service catalogs and evolve the IT service model to service domains outside and inside the organization. Additionally, presence of well-established players who offer ServiceNow store apps is expected to boost the market in the North American region.
  • The ServiceNow store apps market in Asia Pacific is projected to expand at a rapid pace during the forecast period. This can be attributed to increasing adoption of ServiceNow store apps by enterprises across China, Japan, Singapore, Australia, and India, to help deliver a perfect digital experience to customers, and to meet the needs of consumers by adopting cloud contact center solutions.
servicenow store apps market outlook by region

Global ServiceNow Store Apps Market: Competition Landscape

Several local, regional, and global players are active in the ServiceNow store apps market with a strong presence. Hence, the market is fragmented in nature. Rapid technological advancements have created significant opportunities in the global ServiceNow store apps market. Market players are increasingly focusing on collaboration, mergers, and acquisition activities with technology partners to develop innovative and advanced solutions to improve their offerings and market reach.

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Key Players Operating in the Global ServiceNow Store Apps Market Include:

  • Microsoft Corporation
  • IBM Corporation
  • Cisco Systems, Inc.
  • Cybage Software Pvt. Ltd.
  • Okta, Inc.
  • Talkdesk, Inc.
  • TeamViewer Group
  • xMatters.
  • PagerDuty Inc.
  • Zendesk
  • Dynatrace LLC.
  • Nuvolo
  • CrowdStrike Holdings, Inc.
  • jitterbit, Inc.
  • Splunk Inc.
  • OneTrust, LLC
  • Five9 Inc.
  • SailPoint Technologies Inc.

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