Service Assurance Solutions Market – Introduction
- Service assurance solutions or platforms provide end-to-end, real-time visibility among all service tiers to assure proper service delivery that meets customer expectations.
- Service assurance solutions help in customized analytics delivered to derive key business insights across all business-related applications and services.
Impact of Coronavirus (COVID-19) on the Service Assurance Solutions Market
Lockdowns across major regions (Europe, Asia, and North America) due to an increase in the spread of Coronavirus (COVID-19) positively impacts the service assurance solutions market. During the lockdown period, network traffic has increased nearly 30%-40% due to increasing demand for video conferencing, VPN connections, e-learning platforms, video streaming, online gaming etc., which is expected to result in a significant rise in deployment of service assurance solutions for the year 2024 and 2024. This is expected to positively impact the service assurance solutions market.
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Increasing Demand for Service Assurance Solutions across the Telecom Sector Expected to Drive the Global Service Assurance Solutions market
Increasing number of mobile subscribers worldwide is significantly driving the service assurance solutions market in the telecom sector. According to the 2019 Mobile Economy Report from GSMA, new mobile subscribers accounted for approximately 5.1 billion in 2018, where smartphones accounted for nearly 60% of the connections. It is projected to reach around 6 billion by 2025, accounted nearly 80% share of smartphones. Surge in adoption of smartphones leads to remarkable growth in mobile data traffic, thus leading to a requirement for service assurance solutions for the telecom sector to handle increased data traffic volume. Service assurance platforms improve network optimization and provide better customer experience. Telecom service providers are focusing on investing comprehensively in service assurance solutions to meet the requirements of the increasing number of mobile subscribers.
Key Players Operating in the Global Service Assurance Solutions Market Include:
- NETSCOUT
- Assurance Global Financial
- EXFO Inc.
- VIAVI Solutions Inc.
- Comarch SA
- Netrounds AB
- The Anritsu Corporation
- Others
Global Service Assurance Solutions Market: Research Scope
Global Service Assurance Solutions Market, by Component
- Solutions
- Performance Management
- Fault and Event Management
- Intelligent Assurance and Analytics
- Quality and Service Management
- Services
- Consulting & Integration
- Support & Maintenance
Global Service Assurance Solutions Market, by Deployment
- Cloud
- On-premise
Global Service Assurance Solutions Market, by Enterprise Size
- Small & Medium Enterprise
- Large Enterprises
Global Service Assurance Solutions Market, by End-user
- BFSI
- Telecom
- Retail & E-commerce
- Hospitality
- Government
- Transportation & Logistics
- Energy & Utility
- Healthcare
- Manufacturing
- Others (Education, etc.)
This study by TMR is all-encompassing framework of the dynamics of the market. It mainly comprises critical assessment of consumers’ or customers’ journeys, current and emerging avenues, and strategic framework to enable CXOs take effective decisions.
Our key underpinning is the 4-Quadrant Framework EIRS that offers detailed visualization of four elements:
- Customer Experience Maps
- Insights and Tools based on data-driven research
- Actionable Results to meet all the business priorities
- Strategic Frameworks to boost the growth journey
The study strives to evaluate the current and future growth prospects, untapped avenues, factors shaping their revenue potential, and demand and consumption patterns in the global market by breaking it into region-wise assessment.
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The following regional segments are covered comprehensively:
- North America
- Asia Pacific
- Europe
- Latin America
- The Middle East and Africa
The EIRS quadrant framework in the report sums up our wide spectrum of data-driven research and advisory for CXOs to help them make better decisions for their businesses and stay as leaders.
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