If you have a virtual business, you will certainly need website hosting. Best of all, you have a wide range of options for hosting your website, web application or email server. The most common option of most online businesses is shared hosting. However, if you need more security and speed, the most consistent choice is to hire a dedicated server. Read this article to the end and know all the benefits for your company in having server management.
Server resources are not shared
When you choose a managed uk colocation server, all resources on that server are intended to meet the demands of your website or application. You do not have to worry about data congestion from your CPU or RAM. With a dedicated server, you will be sure that bad scripts running from other sites or peak usage will not disturb your server at all. On the managed server, you are much more relaxed and will only be concerned with developing your sales strategies.
Extra performance and security
This is another advantage of having server management for your website. Shared hosting is generally recommended for sites with small to medium traffic. If your site receives a lot of organic traffic, dedicated servers will offer much more stability and reliability than shared best email hosting.
The website of your online store will have much more performance, in addition to enhanced security, preventing malicious attacks from hackers. With a dedicated server, you will be sure that you are not sharing space with any malicious website, allowing greater security, especially for companies that transact via FTP or SSL. Learn more about the services offered by our company in
Server Management
Greater flexibility
A managed server allows the flexibility to customize all resources for customers who have unique needs for CPU, RAM, hard disk space and software. In shared hosting, this flexibility is limited only to applications, software and the operating environment already loaded by the server. With a dedicated server, virtual companies can build a personalized environment that adapts to their needs. They have the freedom to choose the platform and software they need, giving them greater control over how the managed server is configured.
Unique IP address
Another benefit for your company in having server management. Each managed server colocation uk has its unique IP address. In shared hosting, a single IP address is shared with several sites. If one of these sites is spam or an adult site, it means that your site’s ranking may be in the bottom positions. With managed hosting, you have a dedicated server and your IP address. This is especially important, especially if you have a large e-commerce site that requires an SSL certificate for credit card processing as a form of payment. Digital security is all, right
No overhead for equipment maintenance
If your virtual company needs a dedicated server but does not have the time or resources to manage that server, hiring a managed server is the best option. With a reliable hosting company, you don’t have to worry about buying a server, spending on employees, furniture, computers, and physical space. All this immense concern is up to the hosting company that will offer you a managed server and all the advantages of hiring this service. In short, with a small monthly investment, your online store will sell much more and you only need to worry about how to acquire more customers, making your business grow.
Technical support
Another benefit for your company in having server management. When hiring a managed server service, you do not have to worry about any problems that may happen with your website. You will have excellent technical support 24 hours a day, 7 days a week, about the clock. If you hire a reliable, cheap email hosting company, it will certainly offer several channels of communication with your company. Make sure that she offers chat, contact email and a landline for any emergency that happens. After all, you do not want your website to go down a few days before Christmas, right. With quality technical support, you will have no headaches.
More sales for your store
With server management, in addition to all the advantages mentioned above, your virtual store will sell much more. You will have much more time to dedicate yourself exclusively to increasing your online sales and you do not have to worry about several other things. In short, this means that all of your content, be it textual, audio, video or even the products being sold, can earn twice the attention they would get if you had to worry about technical issues. You still have a more open view of all the possibilities that your online store can offer you.
As a particular online business grows, be it a website or a blog, the need to hire a hosting company becomes real. It is always worth remembering that this type of investment is important for your virtual company to prosper without major problems or impediments. Sometimes, it is necessary to invest in the present to have a return in the future, right?
Customer service in times of crisis: know how to do it
Expectations for market warming have dropped and this has caused many people to stop consuming or to decrease considerably their average purchase ticket.
So, how is it possible to serve and win more customers in times of crisis? That is what we are going to talk about in this article!
With the consumer with less economic power, it is necessary to know new ways to streamline and personalize the service. The customer must have confidence in the quality and efficiency of his products and services.
In times of crisis, it is even more important to know how to deal with the customer. In these periods, consumers are more attentive to their purchases, want to save as much as possible and need quality service.
Bad service ends up hurting any claim to the growth of your company, customers lose confidence and your business loses credibility in the market.
In addition, this can still lead to crises in your social networks, which tend to destroy the image built by your brand.
We thought about all these variables and gathered several tips in this text, to help you look for ways to improve customer service and pay attention to details that cannot be left out to ensure consumer satisfaction. Check out the tips below:
Active listening
The practice of active listening is essential to serve customers well. One of the main complaints of consumers is the lack of attention from attendants
Many customers feel that they are not being heard and that they just want them to consume new products and services, making withdrawals and cancellations difficult.
This means that the attendants are not bothered to listen to what the customer has to say. And if in a good economy it makes a difference, imagine in a country that is going through a serious economic crisis.
The last thing the customer wants is to feel distraught, like a simple number, just another buyer.
The client needs to feel special, he must have the confidence that he is understood and that the attendant prepares solutions for him, according to his real needs.
Active listening is a skill that can be developed, and it seeks to expand our ability to listen carefully in a dialogue.
Within the service sector, training your employees to develop active listening is essential.
The attendant must have the ability to focus on service, listen carefully and present assertive solutions to the client’s needs.
In addition to bringing more satisfaction, practicing active listening during appointments is a way to streamline the service, reducing the time spent and increasing efficiency.
Humanized service
Another common customer complaint is the fact that the attendants are more in a cast. The introduction of virtual assistants also did not contribute to credibility. This made companies bet on humanized service.
The attendant, whether virtual or human, needs to serve people with more clarity and affection. The customer must feel that on the other end of the line, there is a person interested in helping him to solve any problem.
This makes all the difference to attract more customers in times of crisis. The attendant needs to be kind, caring, give space for the customer to expose their needs so that they can take all their doubts and present the best solutions to consumers.
People should not look like machines, not even machines need to look like machines in terms of service.
Humanized service was a way found to generate a strong connection with customers, is an effective way to increase credibility and trust in the company
Ask to answer all your questions
The client wants solutions, so we need to present assertive solutions and for that, we need to clear all our doubts.
It is necessary to understand that: we will irritate customers much more if we offer the wrong solutions than by asking them to understand their real needs.
The act of asking all the necessary questions to the client is essential to provide a good service.
People do not want any solution, they want the solution. In addition, to offer that to them, we need to understand what they need.
In addition, many times for this it will be necessary to ask several questions. Contrary to what many people think, the act of asking questions makes the client notice that the attendant is paying attention, for this, the questions must be coherent and precise.
Thus, the attendant can clear all doubts and provide the best solutions for consumers.
Customer Success
Customer Success or customer success is a concept that focuses on helping the customer in the use of products and services, to provide him with the opportunity to use it in the best possible way.
Many subscription service companies, for example, have a 24-hour service to help customers understand and use their tools.
Customer success is critical to increase consumer satisfaction.
In the economic crisis, focusing on customer satisfaction is essential to attract more sales and retain more consumers. Good service always seeks to provide solutions that are useful and advantageous to customers.
This is the job of Customer Success professionals. Therefore, today they are considered very important for the development of a colocation hosting company in the digital market.
