Content Services Platform: Introduction
- Content services platform is a software that enables users to create, collaborate, share, and store text, video, and audio content. It is a set of services and micro services, exemplified either as separate applications or an integrated product suite. Content service platform share common repositories and APIs, to exploit diverse content types and to serve multiple customer and numerous use cases across an organization.
- Content service platform has the ability to manage and store the metadata of digitized content and file sync and transfer from a single platform.
- The global content services platform market is projected to expand at a rapid pace during the forecast period, due to the increase in demand for cloud-based content services platform among organizations
Global Content Services Platform Market: Dynamics
Global Content Services Platform Market: Key Drivers and Restraints
- Increase in awareness among organizations about the benefits of content services platform is expected to boost the content services platform market during the forecast period. Content services platform helps provide end-to-end visibility and access of content.
- Rise in adoption of cloud-based content services platform among organizations is anticipated to boost the demand for content services platform across the globe. Cloud-based content services platform has lower deployment cost.
- Increase in adoption of social, mobile, analytics, and cloud (SMAC) technologies is also estimated to fuel the market during the forecast period
- Proliferation of digital content across enterprises is projected to drive the global content services platform market in the next few years
- Growth in need for delivering contextualized user experience among organizations is also estimated to propel the global content services platform market during the forecast period
- Rise in adoption of end-to-end, cross-platform solutions across the globe is anticipated to boost the demand for content services platform during the forecast period
- Data privacy and security concerns are projected to hamper the content services platform market during the forecast period
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Impact of COVID-19 on Global Content Services Platform Market
- The COVID-19 pandemic has forced businesses to change the way they do business through digital transformation. Hence, demand for electronic documents has increased of late. This, in turn, is boosting the demand for content service platforms.
- Content services platform is a key component of digital transformation, as customer interactions begin and end with content. Currently, various processes are completely dependent on technology solutions such as content services platform. This is anticipated to propel the demand for content services platform during the forecast period.
North America to Hold Major Share of Global Content Services Platform Market
- In terms of region, the global content services platform market can be divided into North America, Europe, Asia Pacific, Middle East & Africa, and South America
- North America dominated the global content services platform market in 2019, due to the extensive adoption of content services platform during the COVID-19 pandemic in the region. The U.S. is the key country of the market in the region.
- The content services platform market in Asia Pacific is projected to expand at a rapid pace during the forecast period. This can be ascribed to the growth in digitization of business processes and shift toward advanced technology or platform adoption in countries such as India, China, and Japan.
Global Content Services Platform Market: Competition Landscape
Several local, regional, and international players are active in the content services platform market. Rapid technological advancements have created immense opportunities in the global content services platform market. Content service platform vendors are focusing on inorganic growth strategies such as strategic collaborations and merger and acquisition activities with technology partners to develop innovative and advanced solutions to improve their offerings and market reach. For instance, in October 2024, Hyland Software Inc. acquired Alfresco Software, a U.S. based content services platform and services provider, to expand its offerings and market share in the content services platform market.
Key Players Operating in Global Content Services Platform Market Include:
- Adobe Inc.
- Box, Inc.
- Fabasoft AG
- GRM Information Management
- Hyland Software, Inc.
- IBM Corporation
- Laserfiche.com
- M-Files Corporation
- Micro Focus International plc
- Microsoft Corporation
- Newgen Software Technologies Limited
- Nuxeo
- OpenText Corporation
- Oracle Corporation
- SER Group
Global Content Services Platform Market: Research Scope
Global Content Services Platform Market, by Component
- Solutions
- Services
Global Content Services Platform Market, by Deployment
- On-premise
- Cloud
Global Content Services Platform Market, by Enterprise Size
- Small and Medium Enterprise
- Large Enterprise
Global Content Services Platform Market, by End-user
- BFSi
- IT and Telecommunication
- Healthcare
- Government
- Manufacturing
- Retail & E-commerce
- Transportation & Logistics
- Others
Global Content Services Platform Market, by Region
- North America
- U.S.
- Canada
- Rest of North America
- Europe
- Germany
- France
- U.K.
- Italy
- Rest of Europe
- Asia Pacific
- China
- Japan
- India
- South Korea
- Rest of Asia Pacific
- Middle East & Africa
- GCC
- South Africa
- Rest of Middle East & Africa
- South America
- Brazil
- Rest of South America
Alternative Keywords:
- eContent Services Platform
- Enterprise Content Management (ECM) Platform
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This study by TMR is all-encompassing framework of the dynamics of the market. It mainly comprises critical assessment of consumers’ or customers’ journeys, current and emerging avenues, and strategic framework to enable CXOs take effective decisions.
