PRESS RELEASES Service Delivery Automation Market 2024 -Updated For The Impact Of COVID-19 |Sensata Technologies, Honeywell International, Sick AG

In a recent published report, Kenneth Research has updated the market report for Service Delivery Automation Market for 2024 till 2030. Report further now discusses; the various strategies to be adopted or being adopted by the business players across the globe at various levels in the value chain. In the view of the global economic slowdown, we further estimated that China, India, Japan and South Korea to recover fastest amongst all the countries in the Asian market. Germany, France, Italy, Spain to take the worst hit and this hit is expected to be regain 25% by the end of 2024- Positive Growth in the economic demand and supply.

U.S. Market recovers fast; In a release on May 4th 2024, the U.S. Bureau and Economic Analsysis and U.S. Census Bureau mentions the recovery in the U.S. International trade in March 2024. Exports in the country reached $200 billion, up by $12.4 billion in Feb 2024. Following the continuous incremental trend, imports tallied at $274.5 billion, picked up by $16.4 billion in Feb 2024. However, as COVID19 still haunts the economies across the globe, year-over-year (y-o-y) avergae exports in the U.S. declined by $7.0 billion from March 2024 till March 2024 whilest imports increased by $20.7 billion during the same time. This definitely shows how the market is trying to recover back and this will have a direct impact on the Healthcare/ICT/Chemical industries, creating a huge demand for Service Delivery Automation Market products.

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Kenneth Research, in its repository of market research reports, have recently added a report on Service Delivery Automation Market which emphasizes on the latest trends, key opportunities, drivers, and the challenges associated with the growth of the market during the forecast period, i.e., 2024 2030. The Service Delivery Automation Market is anticipated to grow primarily on account of the growing trade of ICT goods and services worldwide.

According to the statistics by the World Bank, the exports of ICT goods globally increased from 11.164% of total goods exports in 2017 to 11.53% of total goods exports in 2019. Additionally, exports of ICT services increased from 5.61% of service exports (BoP) in 2001 to 10.37% of service exports (BoP) in 2017. On the other hand, growing awareness amongst individuals for using the internet is also anticipated to contribute to the market growth. For instance, the total number of individuals using the internet grew from 8% of total population in 2001 to 49% of total population in 2017.

Moreover, backed by the increasing demand for high-speed internet amongst the individuals, organizations operating in the field of telecom are increasingly working on deploying 5G network technology, as this technology provides internet access at very high speeds. By 2025, it is estimated that as many as 1.2 billion of total internet connections will account to 5G. Further, one-third of the world is projected to be covered with 5G connectivity by the end of 2030.

The Global Service Delivery Automation Market was valued at USD 1.95 billion in 2016 and is projected to reach USD 18.80 billion by 2025, growing at a CAGR of 28.63% from 2017 to 2025.

Service delivery automation basically refers to replacement of manpower with technology in order to reduce operational costs and eliminate human error and thus achieve additional benefits. Service delivery automation can lower payroll costs by automating repetitive, high-volume transactional processes. Service delivery automation provides several benefits to the organizations that include – reduction in input labor, faster time to market, service management, improve business outcomes, high quality and consistency of service, high scalability and availability, and increase customer satisfaction.

The Final Report will cover the impact analysis of COVID-19 on this industry:

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Sample Infographics:

Market Dynamics:
1. Market Drivers
1.1 Growing integration with new technologies
1.2 Fulfilling the automation needs of organizations
1.3 Growing demand for agile approach for faster time-to-service
1.4 Increasing need to replace manpower with automation to deliver quality services
2. Market Restraints
2.1 Rising training investments by the enterprises
2.2 Poor knowledge
2.3 No standard delivery models available

Market Segmentation:
The Global Service Delivery Automation Market is segmented on the organization size, type, component, vertical, and region.

1. Organization Size:
1.1 Large Enterprises
1.2 Small and Medium Organizations

2. By Type:
2.1 Business Process Automation
2.1.1 Generic Automation
2.1.2 Process-Specific Automation
2.1.3 Industry-Specific Automation
2.2 IT Process Automation
2.2.1 Infrastructure Automation
2.2.2 Application Lifecycle Automation

3. By Component:
3.1 Software
3.2 Services

4. By Vertical:
4.1 Healthcare and Pharmaceuticals
4.2 IT and Telecom and Media
4.3 Banking, Financial Services, and Insurance (BFSI)
4.4 Travel, Hospitality and Transportation
4.5 Retail and Consumer Goods
4.6 Manufacturing and Logistics
4.7 Others

5. By Region:
5.1 North America (U.S., Canada, Mexico)
5.2 Europe (Germany, UK, France, Rest of Europe)
5.3 Asia Pacific (China, India, Japan, Rest of Asia Pacific)
5.4 Latin America (Brazil, Argentina, Rest of Latin America)
5.5 Middle East & Africa

Competitive Landscape:
The major players in the market are as follows:
1. Blue Prism
2. Uipath SRL
3. IBM Corporation
4. Xerox Corporation
5. Exilant Technologies Private Limited
6. Softomotive Solutions Ltd.
7. Celaton Limited
8. Genfour Ltd.
9. Nice Systems Ltd.
10. Arago Us, Inc.
11. Sutherland Global Services
12. Automation Anywhere Inc.
13. Ipsoft
14. Openspan Inc.

These major players have adopted various organic as well as inorganic growth strategies such as mergers & acquisitions, new product launches, expansions, agreements, joint ventures, partnerships, and others to strengthen their position in this market.

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Research study on the Global Service Delivery Automation Market was performed in five phases which include Secondary research, Primary research, subject matter expert advice, quality check and final review.
The market data was analyzed and forecasted using market statistical and coherent models. Also market shares and key trends were taken into consideration while making the report. Apart from this, other data models include Vendor Positioning Grid, Market Time Line Analysis, Market Overview and Guide, Company Positioning Grid, Company Market Share Analysis, Standards of Measurement, Top to Bottom Analysis and Vendor Share Analysis.

To know more about the Research Methodology of Verified Market Intelligence and other aspects of the research study, kindly get in touch with our sales team

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