Digital transformation is present in everyday life and is especially well noticeable in business. Contemporary companies that are aware of the benefits generated by modern technologies more and more often decide to automate and digitalise business processes. Implementation of Digital Process Automation allows increasing the quality of provided services, improving the company’s functioning and management and increasing its competitive advantage.
Digital Process Automation and its role in the digital transformation of companies
Digital transformation or the so-called: Industry 4.0 defines a kind of turn towards technologically advanced solutions that allow entities using them to improve competitiveness and attractiveness in the eyes of recipients, business partners and the whole industry. It is targeted by the transformation of key business processes, competences and organisational measures, which allows effectively changing the business image and taking it to the completely new level. What is more important, in order to achieve intended effects and lead the company on the path of a successful digital transformation, it is not necessary to revolutionise the whole organisation at once – choose the implementation of Digital Process Automation as one of the first steps to modernity.
The concept of Digital Process Automation (DPA) refers to the use of advanced information technologies which directly participate in the digital transformation of companies. Effective implementation of digitalisation and automation leads to the increase in effectiveness and efficiency of the enterprise’s functioning and the reduction of operating costs, which will be appreciated by each company striving for systematic development and increasing its competitiveness. Furthermore, Digital Process Automation is often defined as a kind of continuator and more modern successor of classic Business Process Automation (BPA).
One of the basic steps, components of Digital Process Automation is process digitalisation and related documentation, which allows automating transfer of tasks, information, data and digital versions of documents among all persons participating in a given process. It allows improving the flow of information and performance of tasks in the company, as well as improvement of effectiveness and efficiency of functioning of the whole enterprise by swift and safe access to the newest data and binding guidelines for persons with relevant authorisations.
Systems for Digital Process Automation and functionality thereof
Many processes implemented by companies everyday can undergo automation successfully. It allows to fully use the potential offered by the digital automation of processes virtually by all company’s departments starting from production and administration, through marketing and sales and ending with the customer service. Due to the digital automation the company obtains insight in all processes occurring therein and data which becomes more transparent and available. Whereas, automation of numerous activities hitherto performed by employees manually allows reducing the time needed for performance thereof, diminishing costs thereof and minimising the risk of errors.
Digital Process Automation is executed through the agency of dedicated IT tools which are used for digitalisation and facilitation of agile and intuitive management and automation of processes. Special attention should be paid to modern low-code / no-code platforms developed in order to enable companies to swiftly develop business applications without the necessity to have programming knowledge and coding skills. The most technologically advanced low-code platforms also offer the possibility to manage change effectively.
With the contemporary pace of changes in the internal and external business environment and dynamically changing requirements and expectations thereof, the so-called Time to Business becomes a must-have in each company aspiring to the position of the market leader. Therefore, it is worth betting on a system that supports and allows introduction of changes and modifications with immediate effect and full auto-documentation at each step of delivering solutions (i.e. business applications), also after the production implementation. Thus, the growing popularity of the highest class of systems for digital transformation directly results from the dynamics governing all contemporary companies. They allow introduction of changes and modifications in real time, which allows swift and agile implementation of new rules and policies and more efficient and more optimised execution of processes, which is better adjusted to the current needs of the enterprise.
What benefits does Digital Process Automation generate for companies?
High-class systems for business allow companies to automate tasks and optimise workflow, which allows them to benefit from all advantages related to Digital Process Automation. DPA effectively supports enterprises in automating business processes and allows increasing the general effectiveness, efficiency and quality of their work. Moreover, the implementation thereof allows significantly shortening the time needed for launching new products and services, as well as obtaining better insight in all implemented business processes.
Whereas, the possibility to automate activities performed by employees ensures saving time, favours costs’ reduction and directs attention of employed persons to significant tasks that require their knowledge, experience and field-related skills, which are to lead the company to obtain or maintain a high position in the industry. Furthermore, Digital Process Automation significantly reduces the risk of losing valuable documentation, as all letters are stored and processed in a digital form and regularly made data back-ups protect documents against losing them. Another advantage constitutes enabling all participants of a given process to be up-dated on all changes introduced to the workflow, which allows swift and efficient performance of duties.