The first thing consumers should know is that insurance is a contract between the user and the company that must be respected.

In this sense, the contract is the policy that must contain the rules of the game or the relevant conditions of the service such as: the cost or premium, the deductible, the coverage and especially the restrictions or what it does not cover.

It must be remembered that the only compulsory insurance is fire and mortgage credit life insurance . In addition to these and optionally, there are earthquakes and unemployment.

Insurance companies have to be professional and must provide consumers with all the information on the relevant conditions of the contract and send the policy.

It is very important that consumers demand their policy, read it and are informed of the conditions, especially the exclusions of those aspects that the insurance will not cover and for their part, that the companies provide timely and clear information that does not origin to double readings and that they respect what was agreed upon.

If you are charged for non-contracted insurance, or the company does not comply with what has been agreed, you have the right to claim

If the company insists on contracting the insurance, it must be the company who proves that there was express acceptance on their part.

The company is obliged to have the recording that proves the contracting of the insurance.

On the other hand, it is the duty of a professional company to use confirmation mechanisms, such as checking the client’s identity and recording the communication.

In the event that the insurer makes any inconvenience, it must be reported to the Superintendency of Securities and Insurance, which is the regulatory body for this market, or in the event of any breach of the companies, you can go to SERNAC (www.sernac.cl or 600 594 6000 ).

Insurance associated with cards

It is a consumer’s right, the free choice of the good or service . For the law, silence “does not grant”, so consumers have the right to voluntarily accept or reject any service.

In the case of insurance, consumers who have credit cards have the possibility of accepting or rejecting them.

The consumer who accepts any of these services must do so expressly and be informed of the contracting conditions and other relevant characteristics.

The Consumer Law does not allow tied sales , that is, that a company forces the consumer to contract a second product. No company can require consumers to purchase a second product if there is no possibility of purchasing them separately.

Consumers must receive clear and timely information to know what they are hiring , and especially, they have the right to choose freely.

What rights do we have with respect to unemployment insurance?

Unemployment insurance is a contract between the consumer and the provider that must be respected by both parties.

Therefore, it is very important that the consumer reads the contract before signing and is informed about the requirements to make it effective, such as, for example, that the presentation of the settlement is required and not just the dismissal letter.

In turn, companies must be professional and provide all the information on the relevant conditions of the contract and respect what has been agreed.

Among those relevant conditions, which will be detailed in the policy, the restrictions to make it effective must be clearly stated , such as the fact that the fees are not paid on time, that it is a worker with a contract or that determines a cause of specific dismissal. What is insurance and what are our rights?

The first thing consumers should know is that insurance is a contract between the user and the company that must be respected.

In this sense, the contract is the policy that must contain the rules of the game or the relevant conditions of the service such as: the cost or premium, the deductible, the coverage and especially the restrictions or what it does not cover.

It must be remembered that the only compulsory insurance is fire and mortgage credit life insurance . In addition to these and optionally, there are earthquakes and unemployment.

Insurance companies have to be professional and must provide consumers with all the information on the relevant conditions of the contract and send the policy.

It is very important that consumers demand their policy, read it and are informed of the conditions, especially the exclusions of those aspects that the insurance will not cover and for their part, that the companies provide timely and clear information that does not origin to double readings and that they respect what was agreed upon.

If you are charged for non-contracted insurance, or the company does not comply with what has been agreed, you have the right to claim

If the company insists on contracting the insurance, it must be the company who proves that there was express acceptance on their part.

The company is obliged to have the recording that proves the contracting of the insurance.

On the other hand, it is the duty of a professional company to use confirmation mechanisms, such as checking the client’s identity and recording the communication.

In the event that the insurer makes any inconvenience, it must be reported to the Superintendency of Securities and Insurance, which is the regulatory body for this market, or in the event of any breach of the companies, you can go to SERNAC (www.sernac.cl or 600 594 6000 ).

Insurance associated with cards

It is a consumer’s right, the free choice of the good or service . For the law, silence “does not grant”, so consumers have the right to voluntarily accept or reject any service.

In the case of insurance, consumers who have credit cards have the possibility of accepting or rejecting them.

The consumer who accepts any of these services must do so expressly and be informed of the contracting conditions and other relevant characteristics.

The Consumer Law does not allow tied sales , that is, that a company forces the consumer to contract a second product. No company can require consumers to purchase a second product if there is no possibility of purchasing them separately.

Consumers must receive clear and timely information to know what they are hiring , and especially, they have the right to choose freely.

What rights do we have with respect to unemployment insurance?

Unemployment insurance is a contract between the consumer and the provider that must be respected by both parties.

Therefore, it is very important that the consumer reads the contract before signing and is informed about the requirements to make it effective, such as, for example, that the presentation of the settlement is required and not just the dismissal letter.

In turn, companies must be professional and provide all the information on the relevant conditions of the contract and respect what has been agreed.

Among those relevant conditions, which will be detailed in the policy, the restrictions to make it effective must be clearly stated , such as the fact that the fees are not paid on time, that it is a worker with a contract or that determines a cause of specific dismissal.

LIFE INSURANCE: WHAT IS IT?

You may hear the term ” Life Insurance ” mentioned frequently and you may have some doubts; it’s completely normal. If you have never had a life policy, even if you already have one, it is normal that you have some concerns about how this insurance works and what exactly it covers you.

In this article we will help you clear up some of those doubts, regarding our Life Insurance policy.

What is a insurance of life?

An Individual Life Insurance is an insurance that, at a general level, guarantees the Insured an indemnity for their beneficiaries in the event of their death due to illness or accident. In other words, it is an investment that you make for the future of your family members.

Who can take out Life Insurance individually?

Anyone of legal age can subscribe their Más Vida policy (our individual Life Insurance).

Entry Ages:

-18 to 64 years for Basic Coverages

-18 to 64 years for Optional Coverages

-18 to 60 years for Special Optional Coverages

Age of Permanence:

-75 years for Basic Coverage

-70 years for Accident Coverage

-65 years for Disability Coverage

How much is the insured sum of Life Plus Life Insurance?

The insured is free to choose the amount for which he wishes to insure, as long as the amount is within the limits established by the insurer. There are policies in local and foreign currency.

What are the coverage of this insurance?

Basic Death Coverage: The Insured Amount of this coverage will be paid to the beneficiaries, in the event that the death of the insured occurs during the term of the policy.

Advance of Funeral Expenses:   Includes coverage of funeral expenses in the event of the death of the insured during the term of the policy

Basic Advancement of Repatriation Expenses: Covers repatriation expenses in the event of the death of the insured outside the Republic of Honduras during the term of the policy.

Some Optional Coverages are also available that you as the Insured can subscribe for a much more complete coverage.

Accidental Death Compensation Coverage

Advance Coverage for Organic Losses or Body Limbs

Indemnity Coverage for Accidental Death in Public Buildings

Traffic Death Compensation Coverage

Advance Coverage for Total and Permanent Disability due to Accident or Illness

School or Death Expenses Coverage

Basic Basket Coverage for Death

How valid is the policy?

Life Insurance policies have an annual renewable term. From the moment you subscribe your policy, and until you decide to keep it in force or reach the maximum authorized age, the value of the premium that you will pay year after year will be maintained.

Take into account that the younger you subscribe for Life Insurance , you will receive better conditions and your premium to pay will be much more accessible. Learn here the truth to some myths about Life Insurance.