The emergence of advanced technologies is not only reshaping the finance industry but is also making it vulnerable to severe financial threats such as identity theft, cyber stalling, card skimming, and phishing. In addition, the younger generation of investors is showing proclivity for digital or cashless transactions, and this is pressing financial institutions even more to arm themselves with efficient financial crime and fraud management solutions.
FinTech breakthroughs, while they facilitate online financial transactions, are indicating an upsurge in the adoption of next-generation technologies, including artificial intelligence, data science, and machine learning, to fight financial crime and frauds. This is laying the groundwork for innovations in the financial risk management landscape, creating immense sales potential for financial crime and fraud management solutions in today’s finance industry.
Transparency Market Research’s (TMR) recent study sheds light on the developments in financial crime and fraud management solutions, and how technology is becoming the biggest catalyst for market players to fetch profits in this landscape. The study can arm decision-makers with value-based insights to meet the dynamic needs of various end users, and eventually upscale their position in this highly-competitive market space.
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Evolution of the Financial Crime and Fraud Management Solutions Market in the Digital Age
Financial institutions, including banks, have always been reeling under the pressure of regulations and security concerns. However, in the Information Age, sophisticated fraudsters have found new ways of attacking banking systems with technologically-advanced tools. Financial institutions, today, are under tremendous pressure to accelerate digital transformation and combat financial crimes and frauds, and meet customer demand for immediacy and personalized experience, ultimately to boost business.
As the introduction to digital banking services has created opportunities for fraudsters to digitally attack the finance industry, the demand for more efficient solutions for managing financial frauds and crimes has surged significantly in the past few years. The global market for financial crime and fraud management solutions reached the ~ US$ 1 billion mark in 2018, and is expected to witness healthy growth in the coming decade.
The demand for tech-driven crime and fraud prevention solutions is increasing exponentially across the finance industry. However, financial service providers are struggling to achieve both, efficiency and effectiveness in their financial crime and fraud management frameworks, failing to sync with the rise in demand.
In addition, introducing a fraud management solution that can be compatible with the traditional banking system, while limiting the production cost, is one of the biggest challenges for financial crime and fraud management solution firms. Furthermore, the constantly changing regulatory environment and tightening rules in the finance industry are likely to make it more challenging for financial risk management companies to launch a solution that updates with changing legislation around the world.
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Lucrative Opportunities in the Banking Sector and Specialty Finance Industry
Loss of customer trust can be costly, especially in the finance industry, and the convergence of technology with the industry is amplifying the need for a reliable and efficient financial crime and fraud management solution among financial institutions. Traditional banking organizations as well as specialty finance bodies are making a rapid shift from conventional financial risk management protocols to advanced fraud management technologies.
As the customer is at the forefront of banks’ business policies, increasing concerns of customers about secure banking, especially with mobile or Internet banking, are triggering banks to adopt robust fraud detection and prevention solutions. In 2018, banks accounted for ~ 60% revenue share of the global financial crime and fraud management solutions market. Stakeholders in the market are targeting banking institutions to offer their state-of-the-art financial fraud management services tailored to the requirements of the banking sector.
In addition, the rise of financing activities in the specialty finance sector is expected to create new opportunities for financial crime and fraud management solution companies in this category. In the coming years, market leaders are likely to expand their presence beyond the traditional customer base of conventional banking institutions, and tap into the sales potential in specialty finance businesses.
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Balancing Automation and Regulatory Compliance: A Key to Win in Future
With the intensifying competition in the financial crime and fraud management space, market players are introducing more efficient solutions for the earlier detection and prevention of multichannel and complex frauds. In addition, reducing reputational risk while improving customer protection capabilities with more effective risk management frameworks is expected to remain the top priority for stakeholders in this landscape.
Market players are more inclined towards implementing Robotics Process Automation (RPA) techniques to replace time-consuming and expensive processes in the traditional fraud detection and prevention fundamentals of the finance industry. With the increasing prevalence of machine learning, Artificial Neural Networks (ANN), and Natural Language Processing (NPL), RPA is expected to reach its renaissance in the financial crime and fraud management solutions market with real-time fraud detection and prevention capabilities.
Stakeholders are also increasing their focus on ensuring regulatory and internal policy compliance while implementing state-of-the-art RPA tools in financial fraud management solutions. In order to remain ahead of the competition, market leaders are achieving expertise at balancing the RPA features with compliance with anti-fraud laws and regulations, such as the Foreign Corrupt Practices Act (FCPA) and Foreign Account Tax Compliance Act (FACTA), in financial crime and fraud management solutions.
Financial Crime and Fraud Management Solutions Market: Moderately Consolidated Landscape
Leading finance service providers such as IBM Corporation, Capgemini SE, Oracle Corporation, and Fiserv, Inc., hold one-third revenue share, and their leading competitors, including SAS Institute, Inc., ACI Worldwide, Fidelity National Information Services, Inc. (FIS), and Dell EMC, account for close to half the revenue share in the market. Frontrunners have maintained their stronghold in the landscape with technological expertise and their reach spread worldwide.
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