Tech-savvy Component Content Management Systems Combined with AI Chatbots Target SMEs
Collaborative alliances is one of the most prominent trends that is gauging market growth in component content management systems (CCMS). For instance, Allstate Business Insurance— a provider of insurance solutions to SMEs (Small Medium Enterprises) in the U.S., announced to join forces with Jorsek LLC, a specialist in structured content software and solutions, and developed an AI chatbot ABIE using the latter’s flagship product easyDITA. As such, the market share of SMEs is projected to take a leap from ~23% in 2019 to ~29% by the end of 2027 in the component (document) content management system market.
Companies in the component (document) content management system market are increasing their focus on meeting the needs of stakeholders in SMEs, since companies are aware that SMEs conduct dedicated research practices. Hence, creating the availability of tech-savvy component content management systems helps SMEs to locate exact component from a large pool of content. Likewise, companies are increasing efforts to simplify the conversations of SMEs with insurance solutions providers.
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Unified Project Initiatives Improve Traceability between CCMS and Translation Management Systems
Companies in the component (document) content management system market are improvising on ways to enhance the distribution of global content. For instance, TransPerfect— an Astoria Software company, announced its initiative under their GlobalLink NEXT annual conference to collaborate with Vasont Inspire (acquired by TransPerfect in 2013) in order to adopt the best practices for managing global content. Such strategic collaborations are bolstering the growth of the component (document) content management system market.
Interactive project initiatives have led to the development of unified platforms that deploy authoring, translation, and distribution of global content. Unified project initiatives are improving the traceability and integrity between component content management systems and translation management systems. These advancements are simplifying the process of managing multi-lingual content. Companies are innovating in CCMS platforms that offer flexibility in managing and organizing content. With the help of collaborative projects, users can optimize their translation supply chain.
Analyzing User Needs and Resources Helps Optimize Information Architecture
The component (document) content management system market is anticipated to expand at a striking CAGR of ~11% during the forecast period. However, certain drawbacks of component content management systems are predicted to impede market growth. For instance, several users have stated that the implementation of CCMS could significantly slow down its implementation in routine business practices due to unnecessary bundled features that may not seem important. Hence, companies are educating users to analyze their needs and resources before adopting component content management systems.
The trend of adopting the open-standard DITA CMS (Darwin Information-Typing Architecture Content Management System) is revolutionizing the component (document) content management system market. Hence, users are brainstorming over optimizing their information architecture. Moreover, companies are guiding users to develop a content strategy and determine its content model to use CCMS for its full potential. They are educating users about granular control of content with the creation of custom metadata fields that help to streamline internal workflows.
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Intelligent CCMS Boost Credibility Credentials of Companies as Use of Software Scales Globally
Intelligent component content management systems are gaining global recognition and building the credibility of leading players. For instance, in November 2019, SDL plc— a U.K.-based leading multinational professional services company, announced that their product SDL Tridion Docs is being highly publicized as the market’s one of the most top-performing component content management system by independent analyst firm Ars Logica. As such, the component (document) content management system market in Europe is anticipated to generate third-highest revenue by the end of the forecast period.
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Authoring of business critical information and consistency in product documentation are some of the key focus points of companies in the component (document) content management system market. Hence, companies are increasing their R&D activities to develop intelligent CCMS that ensures accuracy in product documentation and are innovating in software that scale globally. As such, the revenue of software is predicted for exponential growth in the component (document) content management system market. Intelligent CCMS platforms are pooling multiple contributors to accurately translate and deliver structured content.
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