We all know that the current situation with regard to the economy is quite grim. Yet the saying that one person’s loss is another person’s gain holds to true for businesses as well. While most businesses are affected by the pandemic others are benefitting from the situation. It will not take much effort to realize which corporations have the upper hand. From the pharmacies to the mega stores, food goods and the toilet paper industry. Jokes aside, there is one other business that has grown exponentially and will continue to do so well after this pandemic is over. So, if you’re looking for a safe investment and even wish to start working again if you’ve lost a job the cleaning service franchises are your safe bet. The question is what to look for in a cleaning service, we’ll list the qualities of the best of the best.
Nothing Works Without Training
If a franchise doesn’t offer a professional and comprehensive training course, then you should be wary of them. If they just tell you their rules and regulation and give you an option to take on their name that won’t cut it. Given the current situation, a lot of people have registered their own as well. The problem with that is sure it might help you right now, but in the long run without an affiliation with a renowned company and no training, it will turn to loss. The training should include a hands-on approach from the owner to the staff. If you are getting into the business, you need to know what to do and how to do it. The training should cover customer service and client handling so that you are aware of the best practices in the field. Also, with the Corona Virus pandemic, the process of disinfection becomes even more essential. The technique of how to do that efficiently and with what chemicals is more important than ever.
Processes The Road to Success
Processes are defined or set rules and procedures that allow for the efficient achievement of a goal. In our case, it would be to achieve our cleaning goals to the satisfaction of our customers. In more simple terms it defines the way how cleaning service franchises work. However, the textbook definition mentions one thing that is essential that is efficiency, meaning no or less loss of time. When you have set processes there is less wastage of time. The staff already know the steps to follow to achieve their goal. A professional cleaning company not only has processes for cleaning but also for any other part of their daily work schedule including training. They know what things to cover and how to cover them. Processes involve a system where there is supervision to ensure that processes are followed this allows for more trust by the client, they know they are in good hands.
Experience hath no Equal
If processes are the road to success, then experience is the actual travel. Processes cannot predict every situation or hurdle that will come along your way. Hence, experience and the knowledge gained from it is invaluable. The experience gained can be turned into a process and added to a knowledge book, but that does not make it any less important. A company that has been around for a long time sometimes sets the benchmark between an average cleaning franchise and the best cleaning service franchise.
Excellent Support and Customer Service
Last but not least, a very important point to look at is what cleaning services franchises offer not only to their external customers but their internal customers. The external customer being their client the person asking for the cleaning and the internal customer is you the person interested in acquiring a franchise. It would all go to waste if you take a franchise and find out that when you need the company’s support most they are not there. It can be in matters of dealing with a client, training or any other unforeseen circumstances. The company should take care of its franchisees as it would its customers and that sets the precedent for a successful franchise system like Jan-Pro offers with their 10 thousand franchises.
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