Looking for a call recording service for your business? Here are some of the best options.

Looking for a call tracking solution that gets the job done? When it comes to improving your customer service and not losing out on potential leads, there is nothing more important than a good call recording service.

YouTube, the online video-sharing service based in America and currently a subsidiary of Google, is one of the most popular social media platforms in the world. We can’t even think of a world without it. With its 15th founding anniversary right around the corner, let’s look at some surprising facts about our favorite entertainment provider!

YouTube, the social media giant, turns 15 next year

20 YouTube Facts and Stats

  1. YouTube was found on 14th February 2005 by Chad Hurley, Steve Chen, and Jawed Karim, three ex-employees of PayPal.
  2. Jawed Karim, one of the co-founders of YouTube, uploaded the first video on YouTube. The video, titled “Me at the Zoo”, was the footage of him talking about elephants from the San Diego zoo.
  3. Google bought YouTube in November 2006 for a whopping $1.65 billion.
  4. The CEO of YouTube is Susan Wojcicki. She got appointed in 2014 and has been on that post ever since.
  5. Over 2 billion users visit YouTube every month, almost 30 million a day.
  6. YouTube already has over 5 billion videos to date, and there are over 50 million creators on the platform.
  7. YouTube has local versions in over 91 countries and works in 80 languages.
  8. Statistically, YouTube reaches almost 95% of the world. Because of its reachability and popularity, 62% of businesses and 9% of small businesses use YouTube services for marketing.
  9. It holds the second place for the most used search engine in the world, second only to Google itself. 
  10. Out of all the YouTube views, 70% of them are from portable devices. The YouTube app has helped in transcending the visual entertainment from living rooms to “on the move”. The chances are that 50% of the people of 32 and less won’t be subscribing to paid TV or channels by the year 2025.
  11. YouTube demographic statistics- 
  • Only 15.5% of the views on YouTube is from the United States, 84.5% is from the rest of the world. YouTube caters to viewers to the runners up – India (8.2%), Japan (4.7%), and Russia (4.5%).
  • 51% of the YouTube audience are daily visitors.
  • 70% of millennials watch DIY videos (instructional videos on how to do a task or make something).
  • Almost half of the YouTube users are females. Male users mostly prefer to watch soccer or strategy gameplays, while the females lean towards beauty videos.
  1. An average viewing session of YouTube lasts for 40 minutes. This average goes up by 50% every year.
  2. The most-watched YouTube video as of now is “Despacito” by Louis Fonsi featuring Daddy Yankee. The video, as of now, has 6.5 billion views.
  3. The first-ever YouTube video to hit 1 billion views was Psy’s “Gangnam Style”, back in 2012. The video was so viral that it broke YouTube’s view counter.
  4. The most subscribed YouTube channel is T-Series, with 121 million subscribers. Following them as the runner up is Felix Arvid Ulf Kjellberg, the Swedish YouTuber who has the YouTube name Pewdiepie, with 102 million subscribers. The Pewdiepie vs. T-Series competition from 2018 on which channel can get the most subscribers was a hot topic of the time.
  5. The record of most views in 24 hours belongs to by k-pop band, BTS, on 12th April 2019. They scored 74.6 million views for their music video “Boy With Luv,” featuring Halsey

  1. Despacito, by Louis Fonzi, featuring Daddy Yankee, holds the record of most liked video on YouTube, with 35.7 million likes and counting. The most disliked YouTube video as of now is YouTube Rewind 2018: Everyone Controls Rewind, which is quite ironic because a rewind video of YouTube includes the best trends and the most popular YouTubers of the year.
  2. The music artist(s) who has the most YouTube subscribers is Justin Beiber (47.4 million), followed by Ed Sheeran (42.9 million) and Marshmello (40.2 million)
  3. The annual cost of Google to run YouTube is 6.35 billion, while its annual revenue is 13 billion.
  4. If you are a YouTuber with 10k+ subscribers, YouTube will provide you free space in Los Angeles!

These are only a small bite of what YouTube is all about. You can be a part of the YouTube community too, and make your videos go viral. Don’t worry about the views, as you can use a trusted online service like Viboom to promote your channel and video. It’s easy and white hat, with you being able to choose the demographics and views you want, for a set budget!

Looking for a call tracking solution that gets the job done? When it comes to improving your customer service and not losing out on potential leads, there is nothing more important than a good call recording service.

So, how do you know which is the right one for your needs?

Types of Call Recording Service Providers 

A call recording service can be categorized simply into three types: business phone system providers, VoIP phone number services, and standalone service providers. Getting a basic understanding of these three types of call recording providers is essential to making the right choice. 

Some common features of ALL providers include: 

  • Access to call recordings after the completion of a call 
  • Time constraints on how long you can store each recording 

Call Recording is an important feature that helps monitor the quality of conversations and the training of employees. 

Business Phone System Providers 

These systems include call recording as a feature and are not focused on recording calls as a whole. At CallGear, we provide advanced business phone systems and call center solutions but also include a solution solely based on call recording. Other leading providers include RingCentral, Vonage, and 8×8. 

VoIP Phone Number Service Providers 

These providers include call recording as a feature along with virtual numbers. Such service providers are ideal for businesses that need call recording, but not a full phone system. The best examples for these services include CallRail, AVOXI, and toll-free forwarding. 

Standalone Call Recording Service Providers 

The last type of providers is ideal for businesses that don’t need any additional services, nor virtual phone numbers. VoiceStamps, CallCabinet, and OrecX are some of the front-runners that offer the best call recording services. 

With that said, let’s move on to the best providers overall, in no particular order. 

Best Call Recording Solution Providers 

  • CallRail Call Recording 

For businesses looking for call recording along with virtual phone numbers, CallRail is a safe bet. Although CallRail specifies more in call tracking and managing leads, it offers a plethora of features, including high-quality call recording. 

CallRail has plans ranging from 30USD to 120USD per month. The packages include local numbers, an allotment of minutes, call recording, email notifications, and call forwarding. Also, CallRail offers CallScribe, which is similar to speech analytics, and transcribes and highlights key phrases in the conversation. Of all the options, CallRail is the best choice for organizations with a budget and the need for premium features. 

  • RingCentral Call Recording 

RingCentral is a cloud-based phone system provider.  They store 1,000,000 recordings for 90 days; all of which are available to review. They allow downloading of all records for company use. Their packages include local or toll-free numbers but come with an allotment of minutes. International local and toll-free numbers are also available for $5.99 and $14.99 per user. 

Also, the cost reduces with more phone lines being used thanks to dynamic pricing. Depending on whether you want to download your call recordings or not, you can decide if RingCentral is the best option for your requirements. 

  • Voicestamps Call Recording

These guys offer an automated call recording service that begins recording a call without pressing a button. The provider charges a setup fee of $25, and charges $25 every following month. VoiceStamps is entirely used for call recording, thus, records both inbound and outbound calls as per the package selected.  

The only drawback is that the cost for Voicestamps can add up quickly as the business progresses.

CallCabinet Call Recording

Another dominant name in the call recording industry ATMOS is a SaaS offered by CallCabinet on the cloud. They integrate with different platforms such as Skype, Asterisk and Lync. The software depicts conversation patterns and allows you to flash parts that need review. 

What’s commendable is that they offer a 30-day free trial to check if their software performs well with your system. For any detail regarding the cost of ATMOS business owners must contact CallCabinet for a fixed quote.

Because it’s only a call recording service provider, CallCabinet does not come with additional phone system solutions. Their website mentions that the users can pay as their business grows, which makes it a good option for small businesses. 

Conclusion 

Call Recording is vital for small and large businesses, and includes three types of providers: 

  • Business Phone System Providers
  • VoIP Phone Number Service Providers 
  • Standalone Call Recording Service Providers 

If your budget is not a constraint, then RingCentral offers the best service along with international, toll-free or local phone numbers. However, if the individual or business needs additional features besides call recording, then opting for a complete phone system solution provider like CallRail is a good alternative.

That being said, CallGear remains the most popular option if you are looking for a complete call tracking solution for your business, with the best quality call recording. With CallGear, you can use unique local numbers for each call, record calls automatically, and take advantage of speech analytics to improve your customer service.  

LEAVE A REPLY

Please enter your comment!
Please enter your name here